Processing Time
All orders are processed within 1 to 3 business days.
Shipping
We currently ship exclusively within the United Kingdom. All orders are shipped with tracking, and a tracking number will be provided by email once your order has been dispatched. Shipping is free on all UK orders.
Estimated Delivery Time
Once shipped, delivery typically takes 7 to 10 business days.
Delays
If there is a delay with your shipment, please contact us at support@salazi.co.uk and we'll do our best to resolve it quickly.
Shipment to P.O. Boxes
Our couriers do not ship to P.O. Boxes. Please ensure you provide a full delivery address to avoid delays.
Return Policy
We accept returns within 30 days of delivery, provided the item is unworn, in its original condition, and in its original packaging. Please refer to our full Return & Exchange policy for details on how to start a return.
Damages
If you receive your order damaged, please contact us immediately at support@salazi.co.uk. Please keep all packaging materials and the damaged item, as we may need this information to resolve your claim.
Duties & Taxes
As we ship exclusively within the United Kingdom, no customs fees or import duties apply to your order.
Questions?
Email: support@salazi.co.uk
Customer Support Hours
Monday - Friday: 9:00 AM - 5:00 PM
Saturday - Sunday: Closed